ALLi’s Watchdog Desk has received over twenty complaints of Blasty failing to respond to customer service inquiries, failing to honor cancellation requests, and continuing to charge customer credit cards and bank accounts after cancellation. Some complainants felt they had no other recourse than to cancel their credit cards, or file fraud claims with their banks.
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UPDATE: August 17, 2018. Since the publication of this article, Mr. De Montfort has been in touch with us to clarify several points about the company’s approach and policies. This new information is annotated in the text below. We’ve seen quite a bit of media buzz recently about a new startup, De Montfort Literature (DML). […]
Our Watchdog John Doppler explains ALLi’s Code of Standards by which it assesses service providers and partner members. Familiarity with the code will also help you draw your own conclusions about companies, to supplement ALLi’s invaluable guidebook on the topic.