The Watchdog Desk of The Alliance of Independent Authors monitors the self-publishing industry in two ways.
2. We identify rogue services which overcharge, over-promise, under-deliver, or in any way exploit authors.
The ratings below are the opinion of the Watchdog Desk. Ratings are based on careful appraisals of multiple criteria, including pricing and value, quality of service, contract terms and rights, transparency, accountability, and customer satisfaction.
For more information on author services, and to learn how to appraise any service yourself, please see our book, How to Choose A Self-Publishing Service.
ALLi is willing to work with any service that wants to improve its offerings and bring them in line with current best practice for authors services.
Contact the Watchdog Desk at any time if you would like to inform us about a service or discuss a rating. Please use the form on this page.
Excellent (Partner Member)
|Services which have been vetted and align with ALLi’s Code of Standards.|
|Services which behave ethically and professionally, with pricing and value in line with industry norms.|
|Services which, although ethical, fall short of ALLi’s Code of Standards in some areas.|
|Services which do not currently align with ALLi’s Code of Standards.|
|Services which fail to align with our Code of Standards, have given rise to consistent complaints and, in some cases, have been subject to legal action.|
|ABBOTTPRESS||1||1||Abbott Press||warning||Quality, Value, Service, Communication, Transparency, Marketing, Legal||Author Solutions imprint||19/03/2017 04:26 PM||0|
|ADIRONDACKED||2||2||Adirondack Editing||partner||19/03/2017 04:26 PM||0|
|AIAEDITINGAN||3||3||AIA Editing and Publishing||partner||19/03/2017 04:26 PM||0|
|ALISON'SEDIT||4||4||Alison's Editing Service||partner||19/03/2017 04:26 PM||0|
|ALLIANTPRESS||5||5||Alliant Press||warning||Quality, Value, Service, Communication, Transparency, Marketing, Legal||Partnership between Alliant University and Author Solutions||19/03/2017 04:26 PM||0|
|AMAZON(CREAT||6||6||Amazon (CreateSpace)||partner||Read our comparison of Ingram Spark vs. CreateSpace, and learn how you can 19/03/2017 04:26 PM||1|
|AMAZON(KDP)||7||7||Amazon (KDP)||partner||Read our comparison of publishing platforms in Amazon vs. Apple||19/03/2017 04:26 PM||0|
|AMERICASTARB||8||8||America Star Books||warning||Quality, Value, Service, Communication, Transparency, Marketing, Legal||Formerly PublishAmerica, a vanity press with a staggering number of complaints.||19/03/2017 04:26 PM||0|
|MCCRACKEN||9||9||Amie McCracken||partner||19/03/2017 04:26 PM||0|
|AMOLIBROS||10||10||Amolibros||mixed||Quality||19/03/2017 04:26 PM||0|
The following codes are used to indicate the types of issues that led to a negative rating. The issues listed for each concern are illustrative examples only, and may not apply to a specific service provider.
Quality: substandard work; ineffective services, such as marketing that does not generate sales
Value: excessive fees for the type or quality of services rendered
Communication: does not keep the client informed at all stages of work; does not respond to customer inquiries
Transparency: does not disclose important information about the service; obfuscates fees; provides vague descriptions of services
Service: abusive or rude interactions with clients; does not meet deadlines; does not fulfill promises
Marketing: high-pressure sales; overhyped services; unsolicited email, phone calls, and other forms of spam
Practices: unprofessional or unethical conduct; violations of third-party terms of service
Legal: may have been the target of lawsuits or criminal investigations
Contract: rights grabs; vague language; termination fees or other contract terms that work to the author’s disadvantage
The assessments listed on this page are the opinion of the ALLi Watchdog Desk. Authorized representatives of the companies listed above are welcome to contact us to request information on ALLi’s assessment process, or to present additional information for our consideration.
Is there a service you’re wondering about that’s not on our list? Let us know so we can evaluate it.
Watch out for risky #selfpub services! ALLi rates hundreds of services for #IndieAuthors - by @johndoppler Click To Tweet
Updated annually and drawing on recommendations from ALLi members, warnings from our Watchdog Services, community word-of-mouth and in-depth research, How To Choose A Self-Publishing Service compares the most significant self-publishing services, from single service suppliers to package providers; from large big brand names to smaller sole traders; from off-the shelf providers to bespoke services.